Terms & Conditions — ace567 Bangladesh
Please read these terms carefully before using the ace567 platform. By accessing or using any part of this site you agree to be bound by the following conditions.
Introduction
Important: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you") and ace567 ("ace567", "we", "us", "our") governing your access to and use of the ace567 website at https://ace567.vip and all associated services. If you do not agree to these Terms, you must not use the ace567 platform.
ace567 operates an online casino and sports betting platform ("the Platform") accessible to eligible players in Bangladesh. These Terms apply to all users of the Platform regardless of how they access it — whether via a mobile browser, desktop browser, or any other means. By registering an account, making a deposit, placing a bet, or accessing any game on the Platform, you confirm that you have read, understood, and agreed to these Terms in their entirety, including any documents incorporated by reference such as the Privacy Policy, Responsible Gaming Policy, and any applicable bonus or promotion terms.
ace567 reserves the right to amend these Terms at any time. Updated Terms will be published at https://ace567.vip/terms-conditions with a revised effective date. Continued use of the Platform after any change constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
Key Terms at a Glance
Core obligations and protections summarised
1. Eligibility & Registration
You must be at least 21 years of age to register an account and use the ace567 Platform. By creating an account you represent and warrant that you are 21 years of age or older. ace567 reserves the right to request documentary proof of age at any time. If it is determined that a player is under the age of 21, the account will be immediately suspended, all winnings will be voided, and any deposited funds remaining in the account will be returned net of any bonuses claimed.
Each individual player may hold only one registered account on ace567. Creating multiple accounts — whether under the same or different identities — is strictly prohibited. ace567 employs automated and manual verification processes to detect duplicate registrations. Where duplicate accounts are identified, all accounts belonging to the same individual may be suspended and any accrued balances may be forfeited.
At the time of registration you must provide complete and accurate personal information including your full legal name, date of birth, Bangladesh mobile number, and any other information required during the registration process. You are responsible for keeping your registration details up to date. ace567 may verify your identity documents at any time and may suspend your account pending the outcome of any verification check.
Certain categories of persons are prohibited from registering or using the Platform. This includes, but is not limited to:
- Persons under 21 years of age;
- Persons who are self-excluded or have requested exclusion from online gambling platforms;
- Employees, contractors, officers, directors, or agents of ace567 or any of its affiliates;
- Persons acting on behalf of any of the above categories;
- Persons located in jurisdictions where access to online gambling services is prohibited by applicable law.
2. Account Management
You are solely responsible for maintaining the confidentiality of your ace567 username and password. You must not share your login credentials with any third party. Any activity that occurs under your account — whether authorised by you or not — is your responsibility. If you suspect that your account has been accessed without your authorisation, you must contact ace567 support immediately at [email protected].
ace567 operates a Know Your Customer (KYC) process in accordance with responsible gaming and anti-money-laundering obligations. You may be required to provide one or more of the following documents: a government-issued national ID card or passport, a recent utility bill or bank statement confirming your address, and proof of ownership of any payment method used to deposit funds. Failure to provide satisfactory KYC documentation within a reasonable period requested by ace567 may result in the suspension of withdrawal rights or the closure of your account.
You may request the closure of your ace567 account at any time by contacting our support team. ace567 reserves the right to close or suspend any account at its sole discretion, including where it suspects fraudulent activity, breach of these Terms, or for any other reason it deems appropriate. Upon legitimate closure, any verified remaining balance (net of bonuses and pending bets) will be returned to the player via the deposit payment method.
3. Deposits & Withdrawals
ace567 accepts deposits and processes withdrawals exclusively via approved payment methods. Currently accepted methods for Bangladesh players include bKash, Nagad, Rocket, Upay, and selected local bank transfers (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank). All transactions are denominated in Bangladeshi Taka (৳ BDT). ace567 does not accept cryptocurrency deposits or withdrawals.
Minimum and maximum deposit limits apply per transaction and per day. Current limits are displayed within your ace567 account dashboard at the time of deposit. Mobile wallet deposits (bKash, Nagad, Rocket, Upay) are typically credited to your ace567 wallet instantly upon confirmation. Bank transfer deposits may take longer to process depending on the sending institution. ace567 does not charge fees on deposits, but your payment provider may apply their own transaction charges.
Withdrawals will only be processed to the same payment method used for your most recent deposit where practicable. Before any withdrawal is approved, you must have completed the ace567 KYC verification process in full. Withdrawals are subject to a minimum amount as displayed in your account dashboard. ace567 aims to process approved withdrawal requests within 24–72 hours on Bangladesh Standard Time (BST, UTC+6), though processing times may vary.
ace567 maintains strict anti-money laundering (AML) policies. All transactions on the Platform are monitored for suspicious activity. ace567 reserves the right to delay, suspend, or refuse any withdrawal where it suspects that funds may be the proceeds of unlawful activity. In such cases, ace567 may be required to report the activity to the appropriate authorities without notifying the account holder.
4. Bonuses & Promotions
From time to time ace567 may offer bonuses, free bets, cashback offers, reload promotions, and other incentive schemes to registered players. All bonuses and promotions are subject to specific terms and conditions which will be published alongside each offer. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail for that promotion only.
Unless otherwise stated, bonus funds are subject to wagering requirements before they or any winnings derived from them may be withdrawn. Wagering requirements, eligible games, minimum odds, and time limits applicable to each bonus will be stated clearly in the relevant promotion. ace567 reserves the right to amend, suspend, or withdraw any bonus offer at any time without prior notice.
Players found to be abusing the bonus system — including but not limited to opening multiple accounts to claim the same offer, placing opposing bets to reduce risk while meeting wagering requirements (known as "bonus hunting" or "arbitrage"), or using any other method to exploit a promotion — will have their bonuses voided, their winnings forfeited, and their accounts suspended. ace567 makes all final determinations regarding bonus eligibility and abuse.
5. Betting & Gaming Rules
ace567 reserves the right to refuse, limit, or void any bet or wager at its sole discretion, including where it suspects an error in odds, a technical fault, or any attempt to exploit the Platform. All bets are accepted subject to the specific rules applicable to the relevant sport or game category. For sports betting, the rules of the relevant governing body (e.g., ICC for cricket, FIFA for football) apply where not superseded by ace567's published rules.
Bets on sporting events (including BPL, IPL, T20 World Cup, international cricket, and football) will be settled in accordance with the official result declared by the relevant governing body or competition organiser. In cases of dispute, ace567's decision following review of all available evidence is final. Live betting odds reflect real-time market conditions and may change before a bet is confirmed — the odds displayed at the time your bet is accepted are the odds that apply to your wager.
All casino games available on ace567 — including slots, live dealer tables, and crash games — are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Random number generation (RNG) for applicable game types is independently certified. Live dealer games are streamed in real time from regulated studios. ace567 does not control the underlying game software and is not responsible for errors originating within a game provider's systems, though we will investigate and escalate all reported issues on the player's behalf.
The following conduct is strictly prohibited on the ace567 Platform:
- Use of automated tools, bots, scripts, or software to place bets or interact with the Platform;
- Collusion with other players to gain an unfair advantage in any game;
- Exploitation of software bugs, glitches, or errors in a manner not intended by game design;
- Any form of cheating, fraudulent activity, or misrepresentation;
- Placing bets on behalf of a third party without their explicit knowledge and consent;
- Any activity that ace567 reasonably determines to be harmful to the integrity of the Platform or other users.
Breach of this clause may result in immediate account suspension, forfeiture of all balances, and referral to relevant authorities where appropriate.
6. Responsible Gaming
Gambling should be entertaining. If you feel that gambling is negatively affecting your life or the lives of those around you, please contact our support team at [email protected] immediately or visit our Responsible Gaming page for tools and resources.
Access to the ace567 Platform is strictly limited to persons aged 21 years or older. This policy is enforced at registration and through ongoing account monitoring. ace567 is committed to preventing underage gambling and takes all reasonable steps to identify and exclude underage users.
ace567 provides registered players with a suite of responsible gaming tools accessible from within their account dashboard, including deposit limits (daily, weekly, and monthly), session time reminders, cooling-off periods, and self-exclusion. Players wishing to self-exclude permanently should contact our support team. Self-exclusion requests will be processed within 24 hours on BST and are irrevocable for the duration of the selected exclusion period.
ace567 trains its support staff to recognise signs of problem gambling and to respond with care and appropriate guidance. We do not use marketing tactics that specifically target players who have shown signs of problem gambling. We are committed to providing a safe and responsible environment for all players across Bangladesh.
7. Intellectual Property
All content on the ace567 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software — is the property of ace567 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only.
You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform without the express written permission of ace567. Any unauthorised use of ace567 intellectual property may give rise to a claim for damages and may constitute a criminal offence under applicable Bangladeshi law.
8. Limitation of Liability
ace567 endeavours to maintain continuous availability of the Platform but does not guarantee uninterrupted access. The Platform may be unavailable from time to time due to scheduled maintenance, technical issues, or circumstances beyond our reasonable control. ace567 accepts no liability for any loss or damage arising from Platform unavailability.
To the fullest extent permitted by applicable law, ace567 shall not be liable for any loss of profits, loss of winnings, loss of data, or any indirect, incidental, special, or consequential losses arising out of or in connection with your use of the Platform, even if ace567 has been advised of the possibility of such losses. ace567's aggregate liability to any player in connection with any claim shall not exceed the net amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
Game content is provided by independent third-party studios. ace567 makes no representations or warranties regarding the performance, accuracy, or reliability of third-party game software. Any disputes relating to the outcome of a specific game must be directed to ace567 customer support, who will liaise with the relevant game provider on your behalf.
9. Privacy & Data Protection
ace567 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at https://ace567.vip/privacy-policy. By using the Platform you consent to the collection and processing of your personal data as described in the Privacy Policy. ace567 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers.
ace567 will not sell, rent, or otherwise transfer your personal data to third parties except as described in the Privacy Policy or as required by applicable law. You have the right to request access to, correction of, or deletion of your personal data by contacting our support team at [email protected].
10. Governing Law & Disputes
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws applicable to online operations of this nature. It is the player's responsibility to ensure that their use of the Platform complies with all laws applicable in their jurisdiction.
In the event of any dispute between a player and ace567, the player should first contact our customer support team at [email protected] with full details of the complaint. ace567 will endeavour to resolve all disputes within 14 business days of receipt of a written complaint. ace567's decision on any dispute — following a full review of all relevant evidence — shall be final and binding.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms will otherwise remain in full force and effect.
11. General Provisions
These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any applicable bonus terms, constitute the entire agreement between you and ace567 with respect to your use of the Platform and supersede all prior agreements and understandings, whether written or oral, relating to that subject matter.
No failure or delay by ace567 in exercising any right under these Terms shall operate as a waiver of that right. A waiver of any right on one occasion shall not be deemed a waiver of that right on any future occasion.
For all enquiries relating to these Terms & Conditions, please contact the ace567 support team. Email: [email protected]. Support is available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6). Please include your registered account username and a clear description of your query or complaint in all correspondence.
Questions About These Terms?
Our support team is available 24/7 on BST to help you understand your rights and obligations on the ace567 platform.
Read Our FAQ Responsible Gaming Policy